A buyer can
be a freelancer, and a freelancer can be a buyer in this platform by switching
the account from either buyer or freelancer to the freelancer or buyer account
respectively. It should be noted that one need no two accounts to enjoy buying
and selling services since only one is enough.
For Buyers
A buyer
needs to open the account first and then search for specific services that he
or she needs. The Plusacademics site will then display possible services
offered. The buyer can then select the most suitable services that show up in
the list. Ones the service is selected. It is advisable for the buyer to
contact the freelancer selected before ordering. Ones the agreement is reached,
the freelancer can initiate a contract with the buyer of which if agreed by the
buyer, and then the delivery process can be initiated.
Payment
We have two
payment system i.e. PayPal and ipay. Ipay is our preferred payment method since
it easier and secure for both parties involved.
Not satisfied?
After
delivery, the buyer will always have a chance to ask for revisions until
satisfied. If the quality is still not satisfactory, the buyer can as well ask
for a refund. The buyer can get a refund up to 20 days after delivery. When a
refund is asked, the order amount is returned to buyers balance. Since service
fees are already charged during the ordering process, the refund does not
include services fees. Since there is always cases of abuse, Plusacademics
limits the number of times one can request a refund. In most cases, refunds will
be done by the support department.
For Freelancer
Freelancers
need to fill their profile and create an ad to display their services. The ads
have been designed to be simple but also enable the freelancer to be detailed
enough. Ones the profile and ad are created, the services offered by
freelancers will be displayed on our website as well as search engines. If the
client selects your service, they will contact you. Once the agreement is met,
you will enter into a contract with the customer. When you deliver the work,
and there is no revision within 72 hours, the amount earned will be debited in
your account, and you can view it in your balance record. The amount will be
available for withdrawal after 20 days after the work is delivered. The balance
will be cashed out using PayPal, Payoneer and M-pesa services. The minimum
amount that can be sent to you is 20$.
Order payments
Plusacademics
understand the problem associated with chargeback and it requests both sellers
and buyers to resolve payment issues within the platform. However, in case of
chargeback and there is no solution available to resolve the issues, chargeback
cost will be incurred by the seller.
Services offered
The seller
should ensure that the content of their services is original and in case of any
third party material used, the seller should make sure that they have all the
license and permission required.
